DirectLinx Managed IT Solutions

DirectLinx Managed IT Solutions allow businesses to receive all the benefits of a high level IT department for a fraction of the cost of staffing one yourself. It allows a mix of support options enabling the perfect coverage that best fits your computer repair and support requirements.

Most business owners put up with computer problems and frustrations simply because they don’t know how to fix them, or because they think it may require an expensive system upgrade. Many of the day-to-day problems you experience with your computer network can be fixed easily and inexpensively – or even PREVENT from happening in the first place.

Managing your servers, networks and computers is a full-time job. Many people think once a system is set up it is done and will run forever. This is just not true with today’s world of technology. Technology is fast and ever- changing but it also has its unique set of glitches and hiccups along the way that will need hands-on expertise to fix.Whether or not your business has the capital to afford a full-time IT specialist, you will need to give serious thought to an outside source that is qualified and has the experience and tools to properly manage your network.

• Are you tired of constantly spending break-fix money to address the symptoms of IT problems and not the root cause?
• Do you wonder if your network is as secure as possible and protected from hackers and cybercrime?
• Is your IT downtime and slowness keeping your staff from their work and causing lose productivity?

Through our DirectLinx Managed IT Solutions, we reduce the business impact of IT failures by minimizing their occurrence.You will have the peace of mind knowing that your network is being watched and managed 24 hours a day so your IT network is running efficiently and you can spend your time running your business. We provide all the benefits of an internal IT department for a fraction of the price of staffing one yourself.

With the power of our world-class managed services technology, we can proactively monitor and maintain networks, servers and workstations 24/7. We deliver proactive and preventative services, which reduce incidents and resolution time, keeping computer systems operational and saving businesses money and time.

We also provide remote, help desk, and on-site services to keep your network and computer systems operational. You will have peace of mind knowing that your network is being watched and managed so you can focus your efforts on the demands of growing your business, managing your costs and increasing your revenues.

Program Features:

• 24/7 Network Monitoring – Monitoring identifies potential issues before they occur, allowing us to be proactive and make necessary changes, before costly downtime.
• Notifications – Our Network Operations Center receives notifications and takes action on them.
• Help Desk Support Services – You will have convenient access to our remote help desk services.
• Remote Onsite Server and Workstation Management – Network management can be performed remotely or onsite if required.
• Windows Updates / Patch Management – Patching systems with Windows updates is critical to your network’s security.
• Summary Reporting – Each month, clients will receive a network report which assigns a grade of your network technology infrastructure as well as an asset summary report.
• Proactive Preventative Maintenance – With our Pro and Elite DirectLinx Managed IT Solutions servers and workstations will automatically be scanned weekly for viruses, spyware, malware, receive hard disk cleanings and defragmenting.
• Scheduled Remote and On-Site Routine Maintenance – A technician provides maintenance to ensure that your servers, workstations and other vital network devices function optimally.

Our Network Operations Center enables our team to always have our finger on the pulse of your network and systems. Whether you are a small, mid-size or large business with an internal IT department, ASG Information Technologies has a DirectLinx Managed IT Solutions plan that will fit your business goals and budget and help eliminate all your computer and networking concerns.

Basic DirectLinx Managed IT Solutions

– Offers the experience of having your computer network monitored 24/7 to identify potential issues before they turn into costly downtime. This program also allows you to have access to our Remote Help Desk support staff.

Pro DirectLinx Managed IT Solutions

– Offers a proactive approach to maintaining your network. Bundled services can include e-Vault Off-Site Data Backup Services, Web Hosting, and Spam Filtering Service.

Elite DirectLinx Managed IT Solutions

– Offers a single monthly price for bundled services including remote and onsite labor (*some restrictions apply)